Privacy & Cookie Policy

Beck Hill Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal data we process. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you engage our accountancy and advisory services or interact with us online.

We act as a Data Controller under relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Beck Hill Ltd (Company Number 14127398) is the data controller for personal data processed through this website and our client services.

Registered Office: Shaw Trust, Darcy Business Park, Llandarcy, Neath, SA10 6EJ. Email: info@beck-hill.co.uk. Telephone: +44 (0)7588 603827. Website: www.beck-hill.co.uk.

Depending on the services we provide, we may collect and process:

Personal Identification and Contact Data — name, address, email address and telephone number.

Financial and Tax Information — bank details, payroll data, tax references, National Insurance or Unique Taxpayer Reference numbers, and accounting and transaction records.

Business Information — company name, company accounts and registration details.

Website and Technical Data (see section 14) — IP address, browser type and version, cookies and usage data.

We collect personal data through:

Direct interaction — meetings, emails and phone calls.

Submission of documents for accountancy services.

Online forms on our website.

Third parties — HMRC, financial institutions and software providers such as accounting platforms.

We process data based on one or more of the following legal grounds:

To perform our contract with you.

To comply with legal or regulatory obligations, for example HMRC requirements.

Legitimate business interests, for example practice management and improving our services.

Your consent, for marketing or where otherwise required.

We use your data to:

Provide accountancy, advisory, payroll and tax services.

Submit filings to HMRC and Companies House.

Manage billing and client records.

Communicate with you regarding your accounts or inquiries.

Maintain statutory compliance.

We do not sell your personal data.

We may share your data with:

HMRC and Companies House.

Software providers, for example accounting platforms and secure cloud services.

Banks and financial institutions, where required for service delivery.

Professional advisers, for example legal or compliance consultants.

All third parties are required to keep your data secure and only process it in accordance with our instructions.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, for example adequacy decisions or standard contractual clauses.

We retain data only as long as necessary to fulfil the purpose for which it was collected, typically:

6 years from the end of the relevant financial year, in line with HMRC requirements.

Longer if required to fulfil legal, regulatory or professional obligations.

You have the right to:

Access your personal data.

Request correction or deletion.

Restrict or object to processing.

Data portability, where applicable.

Withdraw consent, where consent is the legal basis.

To exercise your rights, email us at info@beck-hill.co.uk.

We implement appropriate technical and organisational measures to protect personal data from accidental loss, misuse or unauthorised access.

If you have concerns, please contact us first so we can attempt to resolve the issue.

You may also contact the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this policy from time to time. The latest version will always be available on our website or by request.

Contact forms — when you submit a message through our contact form, we collect the information you voluntarily provide so we can respond to your enquiry: your name, email address, telephone number (if you prefer us to contact you by phone), and your message or enquiry details. We also collect limited technical information such as your IP address, the date and time of your submission, and your browser type and device information. This technical data helps us ensure the security of our website, prevent spam, and troubleshoot potential issues. We use this data solely to respond to your enquiry and do not sell or share it with third parties for marketing purposes.

Cookies — essential cookies keep the site working and remember your cookie choice, and cannot be switched off. Optional analytics cookies help us understand how the site is used. They are only set if you press Accept on the cookie banner, and you can change your mind by clearing your browser storage for this site.

Embedded content from other websites — articles on this site may include embedded content such as videos or images. Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Analytics — we use third-party analytics services to understand how visitors interact with our website and to improve user experience. These services collect information such as IP address (which may be anonymised depending on settings), device information, approximate geographical location, pages viewed and length of visit, links clicked and how you navigate our site, and traffic source. This information is collected through cookies and tracking technologies placed on your device when you visit our site. We use IP anonymisation where possible so that your full IP address is not stored. We do not use analytics to identify individual users or to match analytics data with other personal information you provide to us. You can manage or disable analytics cookies at any time via your browser settings or through the cookie banner on our website.

If you request a password reset through the website, your IP address will be included in the reset email.

Website enquiries that do not become engagements are deleted within 24 months.

For users that register on our website, we store the personal information they provide in their user profile. Users can request that we erase any personal data we hold about them, except data we are obliged to keep for administrative, legal or security purposes.

Visitor comments and form submissions may be checked through an automated spam detection service.

Beata Beck is licensed and regulated by AAT under licence number 1004455. AAT is recognised by HM Treasury to supervise compliance with the Money Laundering Regulations and Beck Hill Ltd is supervised by AAT in this respect.